Legal

Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the services, website and mobile app provided by Quick Clean Car Wash (“Quick Clean”, “we”, “us”, “our”). By booking a service, creating an account, or using our website or app, you agree to these Terms. If you do not agree, please do not use our services.

1. Our services

Quick Clean provides doorstep car washing and detailing services in Bahawalpur, Pakistan. We offer wash and detailing packages (such as Essential, Premium Care, Signature Detail and Showroom Detail) and optional add-on services. Service descriptions, inclusions and prices are shown on our website, app and booking forms and may be updated from time to time.

2. Booking

• You can book through our app, our website, or by contacting us on WhatsApp or by phone at 0319-3443659.
• A booking is a request until we confirm it. We will confirm your slot and may contact you to arrange access, timing or details.
• You are responsible for providing accurate information, including your name, contact number, vehicle details, service address and (optionally) your location pin.
• You must ensure the vehicle is accessible at the agreed time and place, and that we are permitted to work on it. You confirm you are the owner of the vehicle or are authorised to arrange its cleaning.

3. Pricing and payment

• Prices are quoted in Pakistani Rupees (Rs) and may vary by vehicle type, package and add-ons selected.
• A 50% deposit is required to confirm a booking. The remaining balance is due on completion of the service unless agreed otherwise.
• We accept cash, bank transfer, JazzCash and Easypaisa. Payment details will be provided when you book.
• Showroom Detail and certain add-ons are quote-based; the agreed price will be confirmed before the work is carried out.
• Prices shown may be updated at any time, but the price applicable to a confirmed booking is the price agreed at the time of confirmation.

4. Cancellations and changes

A 50% deposit is required to confirm a booking. You may make changes free of charge if you do so more than 24 hours before the scheduled start time. Changes made within 24 hours, no-shows, and same-day reschedules are subject to charges as set out in our Refund & Cancellation Policy.

5. Access, safety and your responsibilities

• Please remove all personal belongings, valuables and important items from the vehicle before service. We are not responsible for any items left inside the vehicle.
• Please tell us in advance about any pre-existing damage, delicate parts, aftermarket fittings, modifications, paint issues, loose trim, mechanical faults, or anything that may be affected by cleaning.
• You must provide a safe, lawful and suitable space for us to carry out the service, with reasonable access to the vehicle. We may decline or stop a service if the location is unsafe, if there is a water/access limitation, or if conditions make safe work impossible.
• We may refuse or discontinue service in cases of unsafe conditions, abusive behaviour, or if the vehicle’s condition is beyond the scope of the booked service.

6. Limitation of liability

Please read this section carefully.

• Car cleaning and detailing carry inherent risks, particularly for vehicles with pre-existing damage, weak or flaking paint, rust, water-sensitive components, aftermarket parts, or wear and tear. By booking, you acknowledge and accept these risks.
• To the maximum extent permitted by law, Quick Clean is not responsible for: pre-existing damage or conditions; the worsening of existing faults, scratches, dents, chips, rust or paint defects; damage to non-standard, aftermarket, loose, worn or improperly fitted parts; items left inside the vehicle; or issues not caused directly by us.
• We do not accept liability for indirect or consequential losses, loss of use, or loss of value.
• Where we are found responsible for direct loss that we have caused, our total liability in connection with a service shall not exceed the amount paid for that particular service.
• Any concern about the service or the condition of your vehicle must be raised with us at the time of handover or as soon as reasonably possible (see our Refund & Cancellation Policy).

7. Loyalty points and rewards

We may operate a loyalty programme and promotional offers (including an app reward). Points and rewards have no cash value, are non-transferable, and may be changed, suspended or withdrawn at any time. Use of promotional offers is subject to our Promotional Offers Terms.

8. Accounts, website and app

• If you create an account, you are responsible for keeping your login details secure and for activity under your account.
• You agree to use our website and app lawfully and not to misuse, disrupt, or attempt to gain unauthorised access to our systems.
• Our app is currently available for Android devices; availability and features may change over time.

9. Intellectual property

All content on our website and app, including the Quick Clean name, logo, text and images, belongs to Quick Clean or its licensors and may not be copied or used without our permission.

10. Privacy

We handle your personal information in line with our Privacy Policy, which explains what we collect and how we use it.

11. Changes to these Terms

We may update these Terms from time to time. The latest version will be posted on our website and app, with the “Last updated” date shown above. Continued use of our services means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of Pakistan, and any disputes shall be subject to the jurisdiction of the courts of Pakistan.

Contact us

If you have any questions about these terms or your booking, you can reach us at:

• Phone / WhatsApp: 0319-3443659
• Instagram: @quick_clean59
• Email: info@quickcleanwash.com
• Service area: Bahawalpur, Pakistan